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CHLOAH CARDS
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Learn Home
Sourcing & Buying
Selling on eBay
Shipping & Claims
Problems & Lessons
Card Strategy
About
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Learn Home
Sourcing & Buying
Selling on eBay
Shipping & Claims
Problems & Lessons
Card Strategy
About
Shipping & Claims, Selling on eBay Scott Pudney 10/11/26 Shipping & Claims, Selling on eBay Scott Pudney 10/11/26

3: Tracking Says Delivered, but the Buyer Says It Never Arrived

USPS said the card was delivered. The buyer said it never arrived. Then, while the case was still open, the same buyer ordered another card from me. Here’s how I handled the claim, what eBay ultimately decided, and what I learned about protecting yourself without assuming the buyer is trying to scam you.

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Problems & Lessons, Selling on eBay Scott Pudney 8/13/26 Problems & Lessons, Selling on eBay Scott Pudney 8/13/26

2: A Lesson Learned From eBay Authentication

An eBay authentication issue cost me a completed sale — and exposed a hole in my shipping process. Here’s what happened, what I misunderstood about the authentication process, and the simple step I’ll take with every valuable raw card going forward.

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